好运降临！请务必按照以下步骤领取奖励

Winner Alert! Follow These Steps to Claim Your Reward

01

⚠️重要‼️IMPORTANT‼️

开箱视频拍摄要求

Unboxing Video Requirements

  1. 收货请务必开箱视频，当场刮奖（无剪辑，一镜到底）。
  2. 视频里要能看清人物，刮刮卡编号，中奖奖项（无遮挡、无模糊），并请保存好视频和奖品实拍图，避免冒领。🥺 


温馨提示：未按要求录制视频或视频关键信息不全者，将无法核销领奖，请务必留意。 

别让大奖溜走，感谢您的配合～


  1. Remember to film your unboxing video! To ensure a smooth prize redemption, please unbox and scratch the card on camera in one continuous take (no edits, please).
  2. Make sure the character, card number, and prize details are all clearly visible and in focus. Don’t forget to keep both the video and a photo of your prize handy for verification.

Quick Tip: We won’t be able to verify prizes without a proper unboxing video or if the details are blurry. Thanks for understanding and good luck!

02

审核程序 Verification Process

把视频发给卖家或官方 FB Souliva Wellness 经过审核。将在12小时内处理，如联系不到，可以联系WhatsApp客服，或者致电 0138214314

Please send your video to the seller / our official Facebook page (Souliva Wellness) for review. We will process your request within 12 hours. If you have any trouble reaching us, please contact our WhatsApp support at 0138214314.

03
审核成功 Verification Successful

请提供您的个人联系方式和资料以便安排发货

注：所有实物奖品的物流费用需由领取人自行承担。

To arrange your delivery, please send us your contact details and shipping address.

Note: Please be advised that the shipping fee for physical prizes will be covered by the winner🏆

04
首三奖，可选择我们PJ Branch领取实物奖品

须和客服拿地址，并且前3天通知哦！

Term & Conditions

1. 兑奖凭证 | Redemption Methods

  • 必须出示抽奖卡原件（刮开处须清晰可见）。Original physical draw card must be presented (scratch-off area must be clearly visible).

2. 奖品说明 | Prize Details

  • 大奖 (iPad / Chanel 香水 / 大牌口红 / Vshape) | Grand Prizes: 完成上述兑奖步骤后，请联系原购买渠道或官方客服进行登记领取。 Upon completing the redemption steps, please contact your original seller or official customer service for registration and collection.
  • RM5 现金券 | RM5 Cash Voucher: 仅限下次消费满 RM168 时抵扣使用，可累积。或可选择在 VVIP 群内兑换 150PV 累积分数。 Valid for the next purchase with a minimum spend of RM168. Limit to one voucher per order. Alternatively, you may choose to redeem 150PV accumulation points within the VVIP group.
  • 注 | Note: 仅限后台手动下单购买时使用。 Applicable only for manual orders placed through the backend system.

3. 邮费说明 | Postage Charges

所有实体奖品之邮寄费用需由得奖者自行承担（或根据公司实时政策执行）。 Shipping costs for all physical prizes are to be borne by the winner (unless otherwise stated by the company's current policy).

4. 其他条款 | General Terms

  • 所有奖品（含现金券）均不可兑换现金或更换其他等值商品。 All prizes (including vouchers) are non-exchangeable for cash or other items of equivalent value.